Terms of Use Policy
Last updated: 31st March 2026
Welcome to the Helping Hands Community Trust website. By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use this website.
1. About this website
This website is operated by Helping Hands Community Trust. Throughout these Terms of Use, references to we, us and our mean Helping Hands Community Trust.
If you need to contact us about this website or these terms, please use the contact details provided on our Contact page.
2. Use of this website
You may use this website for lawful purposes only. By using this website, you agree that you will not:
- use the website in any way that breaches any applicable law or regulation
- attempt to gain unauthorised access to the website, server or connected systems
- knowingly introduce viruses, malware or any other harmful material
- misuse the website, interfere with its operation or try to disrupt its availability
- copy, reproduce or use content from this website for commercial purposes without our prior written permission
We reserve the right to suspend, restrict or withdraw access to all or any part of this website at any time without notice where necessary.
3. Information on this website
The content on this website is provided for general information only. We make reasonable efforts to ensure information is accurate and up to date, but we do not guarantee that all content will always be complete, current or free from errors.
Nothing on this website is intended to amount to legal, financial or other professional advice. You should seek appropriate professional or specialist advice before taking or refraining from taking action based on any content on this website.
4. Services and enquiries
This website provides information about our charity, services, projects, ways to get involved and how to contact us. Submitting an enquiry form, referral form or donation enquiry through this website does not create a contractual relationship and does not guarantee that we will be able to provide services, accept a referral or enter into a partnership.
Any support, response or follow-up we provide will depend on our eligibility criteria, capacity and internal processes.
5. Donations
Where this website allows you to make a donation or submit a donation enquiry, any donation made is voluntary. Unless required by law or in exceptional circumstances, donations are non-refundable. Any specific terms relating to donations, Gift Aid or fundraising campaigns should be read alongside these Terms of Use.
6. Intellectual property
Unless otherwise stated, all content on this website, including text, graphics, logos, branding, design, layout and downloadable materials, is owned by or licensed to Helping Hands Community Trust and is protected by applicable intellectual property laws.
You may view, download and print content from this website for personal, non-commercial use only. You must not reproduce, distribute, modify, republish or exploit any part of this website for commercial purposes without our prior written consent.
7. Links to other websites
This website may include links to third-party websites for your convenience and information. We have no control over third-party websites and are not responsible for their content, availability, security or privacy practices.
A link to another website does not imply that we endorse or approve that website, its operator or its content.
8. Privacy and cookies
Your use of this website is also subject to our Privacy Policy and Cookie Policy, which explain how we collect, use and protect personal data and how cookies or similar technologies may be used on this website. Data protection and consent requirements are dealt with separately from general website terms.
9. Availability of the website
We do not guarantee that this website, or any content on it, will always be available, uninterrupted or error-free. We may update, change, suspend or withdraw the website, or any part of it, at any time without notice.
We are not responsible for any loss or damage caused by viruses, distributed denial-of-service attacks or other technologically harmful material that may affect your computer equipment, software, data or other proprietary material due to your use of this website or your downloading of any content from it.
10. Limitation of liability
To the fullest extent permitted by law, Helping Hands Community Trust excludes all liability for any loss or damage, whether direct, indirect, incidental, consequential or otherwise, arising from or in connection with your use of, or inability to use, this website or reliance on any content displayed on it.
Nothing in these Terms of Use excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
11. Changes to these terms
We may update these Terms of Use from time to time. Any changes will take effect once posted on this page. Please check this page periodically to make sure you are happy with the current version.
12. Governing law
These Terms of Use are governed by the laws of England and Wales. Any disputes arising in connection with these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact us
If you have any questions about these Terms of Use, please contact us.