At Helping Hands we listen to you and hear what you say. We want to help with as many of your problems as possible, so we will take the time for you to explain all that is troubling you. Once we know the full picture, we will be able to help as much as possible. These days, we know that many people are upset with all sorts of problems. But don’t worry. We are used to sorting out all sorts of difficulties.

If you are terrified by forms or can’t understand letters we will help to explain things. We are happy to help people with mental or physical problems. We will speak up for everyone and make your voice heard. We will treat everything you tell us in confidence. We offer a face to face service at our three centres and we will try to deal with all of your problems under one roof.

Once we know your circumstances, we can explain the Welfare Benefits which you could claim. We can supply or help you fill in application forms and take the pain out of the paperwork. Some Benefit applications, such as Welfare Provision Grants can be made over the phone and we also support you with appeals and tribunals.

We help to reschedule debt repayments. If your problem is urgent, we will try and fight your case with bailiffs, courts and debt collectors. We can help you to budget better for the future and we will make sure that you have claimed all of the Welfare Benefits that you could gain. We can’t make your debts go away, but we can make them easier to manage.

If you have problems understanding your bills, or if you want to try to get a cheaper deal, we will make the phone calls to the utility companies on your behalf. If you are in particular hardship and unable to pay your bills, you might be able to get help from such organisations as the Severn Trent Trust. We can help you with any such claims.

If you think you have had a poor deal from traders or with faulty goods, we can help you to sort out the problems.

We can advise on rent, council tax, help resolve problems with your landlords or mortgage lender If you are are affected by homelessness or feel you are at risk we can help guide you in finding a safe place to live. We also in Partnership with SHARP Housing.

We help both male and female victims of domestic abuse. We try to help with all of you needs, from finding a place of safety, to legal help, financial advice, Welfare Benefit advice, counselling, and help with employment or training in the longer term.

If you think that you have been unfairly treated at work or have questions concerning your employment rights we can give you advice and assistance. If you are unemployed and seeking paid work our community coach is happy to help you.

We can point you to places which supply cheap household goods or things for your baby.

When we offer help with any and all of the problems above, we include in our work letter writing, form filling, phone calls and counselling. If you are afraid to talk to such people as the local Council, the courts, the bailiffs, and the Department of Works and Pensions, we will give them a call or write a letter on your behalf.

We go in person to assist and support people at courts, the Council offices, doctors, social services, and Tribunals so that we can act as their advocates and make sure that they receive the justice which they deserve. Presently we do not have the funding to be able to carry out this work, but we appeal to anyone who could help to fund our services so that we can support the vulnerable people who need our help outside of the offices and surgeries.

The role of your community coach is to work WITH YOU, FOR YOU on a one to one basis.

To enable you to become the best YOU can be. To help aid and assist you to overcome your barriers, that have prevented you from accessing services and being included in the life of your community

We will through a tailor made service, help you overcome mental and physical health limitations, learn new skills, find paid or voluntary employment, play an active role within your community, so you have a BRIGHTER FUTURE LIFE.

‘Family breakdowns can be a mess, from divorce to finances we can help with the stress’