Helping Hands Community Trust Cookie Policy
Last updated: 31st March 2026
This Cookie Policy explains how Helping Hands Community Trust uses cookies and similar technologies on our website.
Cookies are small text files placed on your device when you visit a website. They help websites work properly, improve user experience, remember preferences, and in some cases help website owners understand how visitors use their site.
What are cookies?
Cookies are small files stored on your computer, tablet or mobile device when you visit a website. They allow the website to recognise your device and remember certain information about your visit, such as your preferences or previous actions.
How we use cookies
We use cookies to help our website function properly, remember your preferences, understand how the website is being used, and improve the services and information we provide.
Some cookies are essential for the website to operate. Others are optional and will only be used if you give your consent. UK guidance says organisations must give clear information about cookies and obtain consent for non-essential cookies.
Types of cookies we may use
Strictly necessary cookies
These cookies are essential for the basic operation of the website. They may be used for security, accessibility, page navigation, form handling, or remembering your cookie preferences.
These cookies do not require consent where they are genuinely necessary for the service requested by the user.
Analytics or performance cookies
These cookies help us understand how visitors use our website, such as which pages are visited most often and how users move around the site. This helps us improve the website and the information we provide.
Where these cookies are not exempt, they should only be used with the user’s consent. The ICO states that users must be given clear choices and that non-essential tracking should be controlled by a functioning consent mechanism.
Functionality cookies
These cookies remember choices you make, such as language preferences or other settings, to provide a more personalised experience.
Depending on how they are used, these may fall within exemptions linked to user preferences, but clear information still needs to be provided.
Third-party cookies
Some content or features on our website may rely on third-party services, such as embedded videos, maps, donation tools, or social media content. These third parties may set their own cookies when you interact with their content.
The ICO says users must be told about third parties involved and be able to access specific information about them so they can understand the consequences of consent.
Consent and control
When you first visit our website, you will be given the option to accept or reject non-essential cookies through our cookie banner and settings tool.
You can change your cookie preferences at any time by revisiting the cookie settings on our website.
Our cookie consent tool is provided through the GDPR Cookie Compliance plugin, which is designed to support user choice, consent management, and the ability to revoke consent. Its documentation also states that consent data can be stored locally and that users can control and revoke consent choices.
Managing cookies in your browser
You can also control and delete cookies through your browser settings. Most browsers allow you to block or remove cookies, although doing so may affect how some parts of the website function.
Cookies currently used on our website
We may use the following categories of cookies on this website:
- Strictly necessary cookies
- Analytics cookies
- Functionality cookies
- Third-party cookies
You should replace this section with a full cookie table once you have checked the live site. A proper table would usually include:
- Cookie name
- Provider
- Purpose
- Type
- Duration
Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, the cookies we use, or legal and regulatory requirements. The ICO advises organisations to review cookie and privacy information regularly and keep it up to date.
Contact us
If you have any questions about this Cookie Policy or how Helping Hands Community Trust uses cookies, please contact us.