Free, independent support for anyone who needs it.
Helping Hands Community Trust is here for people who need somewhere safe to turn when life is hard.
We offer free, independent, compassionate advice and support that is easy to access.
Helping Hands Community Trust is here for people who need somewhere safe to turn when life is hard.
We offer free, independent, compassionate advice and support that is easy to access.
Our services
Our services are open to everyone.
This includes people with learning difficulties, long-term health conditions, or anyone who needs a little extra time and guidance to understand their options.
Drop in for free advice
You don’t need an appointment for our drop-in sessions.
Come along, and our team will welcome you, listen carefully and help you work out your next step.
South Wigston
50e Blaby Rd, South Wigston, Wigston, LE18 4SD
- Monday, Wednesday, Thursday & Friday: 10am - 1pm
Oadby
Trinity Methodist Church, Harborough Road, Oadby, LE2 4LA
- Tuesday: 10am - 1pm
If you need more time or your situation is more complex, we can arrange an appointment for you through our outreach and specialised service offer.
Please talk to our receptionist, they will be able to let you know what is needed.
Some of our services, like form-filling or tribunal support, will require an appointment.
Our values
Four values guide everything we do.
Our values shape how we welcome people, listen to them and work together to find a way forward.
Our vision
A community where every person has the confidence, tools and opportunities to thrive free from poverty, deprivation and isolation.
Amy Davies
CEO of Helping Hands Community Trust
Our mission
1. To provide free, independent and non-judgmental advice that tackles the root causes of hardship.
2. We listen with care, give people the time and space they need and offer clear, practical steps to help them move forward.
3. We believe everyone deserves equal access to support, and we work alongside people for as long as they need us.
How we can help
People come to us feeling overwhelmed or unsure about what will happen next.
Our team offers expert support so people can understand their rights, make informed choices and regain control.
We can support with:
Welfare Benefits
Navigating the benefits system is confusing, and the stakes are high.
Our advisers will help you understand what you’re entitled to and make sure you’re not missing out – whether you’re making a new claim, facing a review, or dealing with changes to Universal Credit or PIP.
Debt Advice
Struggling with debt? You’re not alone, and the sooner you get help, the more options you have.
We offer free, confidential advice to help you take control – no judgement, just practical support.
Help with forms
Benefit forms are long, complex and unforgiving.
Our advisers will help you complete them correctly, making sure your application truly reflects your situation and gives you the best chance of success.
Tribunal support
If your claim has been refused, you may have the right to appeal – and most people who do win their case.
We’ll help you understand your options, prepare your appeal, and support you through every stage of the process.
And general advice when people just aren’t sure where to start.
Our approach is face-to-face first, as many of our service users feel more comfortable speaking to a real person.
We support people throughout their journey and work with trusted partners, so nobody has to manage alone.
Support for People with Learning Difficulties and Access Needs
We make our support as easy to access as possible.
We explain things step by step, use plain language and check that everything makes sense before moving on.
If you need extra time, communication support or a calm space, we are happy to provide it.
Partnerships that strengthen support
If you need help that sits outside our service offer, we work with organisations such as:
Our long-term aim is very simple.
A community where people thrive.
We want to break the cycles of poverty, isolation and dependency so thoroughly that the community no longer needs us.
This is why we commit to working with people for as long as it takes.
Latest news & blogs
- Events
- Debt
- Benefits
- Paperwork
How to get help today
- Visit a drop-in session
- Contact our team if you have a question
- Look through our services to see how we can support you
- Explore our resources if you prefer to read through information first
You are welcome here.
You will be listened to.
You will be supported.
Our key funders
